[ Case study · App development ]

Building the STEAR app

CCFWE chose Neumarkets through a public RFP to design and build STEAR: a free web and mobile app for people who have experienced economic abuse.

  • Web app
  • iOS
  • Android
  • 5 languages
The STEAR app’s About screen, crediting the Canadian Center for Women’s Empowerment and Neumarkets
Client
Canadian Center for Women’s Empowerment (CCFWE)
Platforms
Web · iOS · Android
Languages
English, French, Urdu, Hindi, Arabic
[ The brief ]

One place for
help and answers.

STEAR stands for Support Tool for Economic Abuse Recovery. It brings safety, financial and legal information together for people who have experienced economic abuse.

The Canadian Center for Women’s Empowerment (CCFWE) is a national not-for-profit based in Ottawa, dedicated to addressing economic abuse.

The app has three goals: education, resources and safety. A short questionnaire helps people find the right resources, and resources are filtered by province or territory so the app never overwhelms anyone by listing every resource at once.

[ One source · every platform ]

Edit once.
Live everywhere.

We built STEAR web-first. One WordPress-managed product powers the stear.app website, the web app and the iOS and Android apps, so CCFWE edits content once and it updates everywhere without an app release.

  1. 01 / 03

    One WordPress source

    CCFWE supplies and owns the content. We populated it in WordPress, where CCFWE’s team can edit it.

  2. 02 / 03

    Web, iOS and Android

    The iOS and Android apps run the same web app, so a WordPress edit reaches every platform without a new app release.

  3. 03 / 03

    Five languages

    English and French at launch, then Urdu, Hindi and Arabic, with right-to-left layouts for Arabic and Urdu.

[ Privacy by design ]

Built for people
who need discretion.

CCFWE warns that abusive individuals may monitor device activity. That shaped how STEAR works.
  • No account, no login and no email required
  • A PIN lock, kept on the device
  • The only location it asks for is a province or territory
  • Personal details on the feedback form are optional
  • A web version for anyone who can’t safely install an app
[ RFP → app stores → five languages ]

How we built it.

A phased build, from a public RFP to apps in both stores under CCFWE’s own accounts.

  1. Step 01 / 07

    Public RFP

    We won CCFWE’s public RFP to design and build STEAR.

  2. Step 02 / 07

    Wireframes & design

    We wireframed the app in Figma from CCFWE’s content, then designed it with CCFWE’s team.

  3. Step 03 / 07

    The questionnaire

    CCFWE wrote the screening questions, based on the academic Scale of Economic Abuse. We built the Economic Abuse Quiz: 14 yes/no statements, one per screen, with a results page that links each answer to resources.

  4. Step 04 / 07

    Content

    CCFWE supplied and owns all content. We populated it in English and French.

  5. Step 05 / 07

    App stores

    We coordinated the iOS and Android builds and store submissions. Both apps are published under CCFWE’s own Apple and Google developer accounts.

  6. Step 06 / 07

    Three more languages

    Urdu, Hindi and Arabic went live on the website and apps: five languages in all.

  7. Step 07 / 07

    Hosting & care

    We host and maintain STEAR, and update its resources with CCFWE’s team.

[ What shipped ]

One product,
every platform.

Platforms
3

Web app, iOS and Android, from one WordPress source.

Languages
5

English, French, Urdu, Hindi and Arabic.

Quiz statements
14

One per screen, each linked to resources.

Resource categories
13

From taxes and benefits to housing, legal help and employment, filtered by province.

[ More work ]

More apps and
software.

App development

Planning an app?

Tell us what you need to build. We’ll help you choose between web-first and native, and take it through App Store and Google Play review.