The idea was to expand an already successful help desk business into a new market – the IT Channel. Our job was to assess the market, conduct experiments to test the opportunity and build out an all-encompassing roadmap to grow the business.  We completed a thorough competitive analysis, built and tested target customer profiles and turned this startup into what is now a high growth brand.

For every $1 invested GMS Live Expert consistenly achieves a 5 – 8x return!

The focus initially was on paid search but has since expanded into all forms of digital advertising. Remarketing, paid social, email marketing, social selling, live chat and collaborating on the management of the overall marketing for the company. In all Neumarkets consistently achieves a 5 – 8x return on every $1 spent on marketing. The GMS Live Expert brand now represents 60% (and steadily growing) of the companies overall revenue!

“Neumarkets is the fuel for our business development engine”
Randy Gould, Director of Business Development @ GMS Live Expert